• To create awareness about TQM concept.
• To create awareness about its relevance to the Organisation.
• To apprise the employees about its  usefulness.

Contents

Day 1
• 1st session -  
  • Global scenario
  • Competition, Quality & productivity
  • What is TQM?
• 2nd session -  
  • TQM philosophy, TQM pillars
  • Implementation of TQM
  • Best practices
• 3rd session -  
  • Quality Circle
• 4th session -  
  • 5 ‘S’ Methodology

Day 2

• 1st session -  
  • TPM overview
• 2nd session -  
  • Kaizen
• 3rd session -  
  • Problem Solving Technique
• 4th session -  
  • Six sigma overview
  • Action plan for implementation of TPQM

Learned employees, Jr. & middle management.

Lecture, presentation, discussion.